01-30-2018 11:31 AM
Techs - PLEASE LOOK INTO THIS PROBLEM! IT SHOULD NOT BE HAPPENING!
It happened to me again! Has happened several times lately and is very disturbing! I just sold an item last night and went to print the shipping label this morning and it said FREE SHIPPING, I knew I had not offered FS on this item as I had reduced the price considerably due to older merchandise, it was only priced at $3.99 for a NWT item! (302614840467) I checked my listing and sure enough the FS box WAS NOT CHECKED but eBay in all their generosity gave my buyer FREE SHIPPING which costs me almost $3 and took what little profit I had in the sale and left me at a loss for this item!
Also, the listing showed as FLAT SHIPPING which I never ever use, I always use calculated shipping due to postage rates changing so often! I have mentioned this problem before, but it seems to still occur from time to time. Sometimes when you change a listing from a 30-day FP listing to an Auction or visa-versa from an Auction to a FP listing, it mixes-up the shipping data, this SHOULD NOT HAPPEN, I never change my shipping preferences when making this change in my listing, but it happens anyway!
My loss this time was small, but there is a problem here that should be fixed!
01-30-2018 03:17 PM
@vintageista Just FYI I am seeing over 100 items in your store currently offering free shipping! Just wanted to give you heads-up so you can hopefully change these while eBay digs into the problem!
01-30-2018 10:34 PM