05-11-2022 09:04 PM
Recently I switched from free shipping to $1.00 shipping for 1 or more postcards paid for in a single transaction. My setting specifies I offer combined shipping. On the Promotional Shipping Discount Rules - Manage postage settings page I clicked Edit and selected Maximum shipping cost for single combined payment order and in the Specify cost $ field I entered 1.00.
On my listings in the Combine shipping discount section I have checked Apply my promotional discount. Anyone looking at a listing of mine who clicks on the Shipping and Handling tab sees "Pay a maximum of $1.00 shipping on all eligible items from somanypcs."
There is an eBay glitch that ignores my settings and charges shipping for every item. On May 11 a customer won 8 auctions and the invoice showed Shipping $8.00. It should have shown Shipping $1.00. I posted this problem originally on the Shipping discussion board, and knowledgeable eBayers said my listings were set up correctly. This overcharge glitch needs to be fixed ASAP.
05-12-2022 08:28 AM
This is happening on my somanypcs ID. It formerly happened on this seller ID also, which no longer uses the Promotional Shipping Discount Rule due to the glitch that overcharges on shipping of combined orders. Have any other sellers experienced this problem?