Promotion offer ended before message received

[georgeb4397]

Hi everyone, I received an E-bay message in my messages with an offer of 100 free insertions for free.

The message was sent May 7,Monday. The offer was for May 2 to may 6.

What gives ???

[a_perfect_image]

Same here and it has happened in the past. Sometimes they send and oops! message and then activate the offer, sometimes they don't and it's lost to oblivion!

[denniar2024]

same issue here!  

[barbygirl]

Same issue here. Does this ever get corrected???

[clu3]

I received the (after the fact) email this morning also.

However, I had happened upon the promotion under "Promotions" of the "All Selling" link on the seller dashboard on Sunday.  There was a $20 final value fee cap promotion there as well, expiring today 5/7

I activated using that link and seems to have worked.  Made a note to check that page more frequently.

[cbra1964]

I also received the free listings email after the fact.  Luckily, I check my seller hub daily for any promotions and activate from there.  And I agree this is not the first time this has happened.  

[sohoposhstore]

same here..  I hope they fix it.. and not avoid it.  

[estatesalesgalore]

I received the same message then error that it was past time. Not sure who to notify,

[lindledu-hsb]

Received the delayed free insertion email and tried to activate it and received error message that the offer was expired. Today I received the oops message. Would prefer to receive the actual offer rather than a note telling me to check the promo sections. That's what I rely on the messages for, to notify me of anything important.