There is a technical issue with promoted listings, those which appear as sponsored and are essentially advertisement listings. If you have, among other shipping options, local pickup selected as an option, then the listing appearance on the user interface side is differnt from the actual original listing. An example is found in my listing 273097019500. The original listing wording is:
$25.00
Buy It Now
+$7.70 shipping
The promoted/sponsored listing wording is:
$25.00
Buy It Now
Pickup only: Free
The variance is on the last line, which I have bolded for emphasis. If the orignal listing includes free local pick up as one of the shipping options, then the promoted listing adopts only that information and conveys it as if free local pickup is the only option. This discourages potential buyers from clicking on the promoted listing. In fact, its a wonder that anyone, other than a local buyer would even consider clicking on such a promoted listing. This is a technical issue which arose from incorrect coding when creating the promoted listings feature in its current iteration. The reason it was not discovered prior to release is because, whoever conducted the user interface pre-launch testing during vetting did not have a sufficiently robust testing methodology.
The only solution I can see to resolve this for me, as a seller, is to remove free pick up from my listings until your technical solutions folks have an opportunity for refactoring and appropriate retesting. I'd appreciate it if someone could let me know when that is done so that I can go back and add free pickup back onto my listings. Thanks!
