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Problem with revise the quantity in listing.

When I revise the quantity of my listing. First time will not successful and the quantity in my listing all changed to the quantity I already sold. And the sell record like size details disappeared. Some selection out of stock but refilled to the quantity I already sold.
For example. The listing have A, B, C three selections. I sold A 5 pieces, B 6 pieces, C 8 pieces.

C already out of stock and I changed it to "0" long time ago. So right now the quantity in my listing  A 3, B 3, C 0

Then I change the A to 4. After I did, the listing change to A 5, B 6, C 8. It's not the quantity I revised. It's the quantity I sold.

Because I have many listings just changed the quantity. Some items out of stock but refilled by this "bug". Sold many of them. So much trouble. I tried my sister' s account too. The same happened!!!!!

Anyone found this problem? Don't know when will be fixed

Message 1 of 5
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4 REPLIES 4

Problem with revise the quantity in listing.

Me too...

I was working for my listing quantity.

 

After finish change, I see something wrong..

Also, My listing was always on First Page with high Sold history and promote.

After finish change, I see my listing wasn't on First page with best match

Also, My sold history was Red marked but now blue mark.

As you know, Blue mark is for low sold history.

Ebay has something problem now.

 

Message 2 of 5
latest reply

Problem with revise the quantity in listing.

I have the same problems! When my listing was sold out, like you, A 0, B, 2, C 3...;  then the second day, still has buyer can buy A. I checked my listing, surprisingly found, A 3, B 3, C3.... all the numbers of quantities changed. Not only one list, but also happened on all lists. 

 

I tried revised them using different computer, but it still changes the quantities. I have thousands items on selling, I keep canceling the sold items due to the inaccurate quantities changes by themselves. REALLY DRY ME CRAZY!  

 

WHY????

Message 3 of 5
latest reply

Problem with revise the quantity in listing.

Yes. The problem still there Today. 4/20/2020 

You can go to "Manage active listings"

Revise your listing quantity in variations options. That is the only way I found for now.  

Message 4 of 5
latest reply

Problem with revise the quantity in listing.

Yes. The problem still there Today. 4/20/2020

You can go to "Manage active listings"

Revise your listing quantity in variations options. That is the only way I found for now.
Message 5 of 5
latest reply