Hi,
I'm facing a serious problem when receiving a verification code from an uknown phone number pretending it's a code from Verify Ebay's Service.
I've not used that code so far and the result is that I have not access to my Ebay account from my laptop.
Each time I'm trying to login after the uid and pwd pages and when I choose to get a phone txt by sms to be verified, I receive a code from the same phone number and not from Verify.
This started 3 days ago and when I had cleared the cache of my browser into my laptop so Ebay was needed to verify after the login page.
Please note that so far I have access only from my other laptop which I have been verified several days ago and until now and having not clearing my cache Ebay probably acknowledge the device and my account so that every time I login through this device there is no need for the verification process, again.
I email Ebay for this problem but Ebay answered in general that they know the problem and they try to find a solution. No news so far the problem is still here.
I also tried from account settings to change the phone number giving another so that I could bypass the problem in a way, but when I click the button to start the process Ebay redirecting me to give the password again. So, I din't go further as I was afraid that process would lead in a verification page again and that would
caused the same problem also at my other laptop.
Could you please help me on that what should I do?
Thank you in advance all for your any kind of help!
