09-28-2023 08:00 AM
Starting today when I print the Order details the left margin is wider, causing missing information on the right side. As a result the printed report no longer shows the Order #, Sales record #, Date sold, Date buyer paid, Buyer, and any of the payment information.
09-28-2023 08:52 AM
When that happens to me, I change the scale to 70% before printing. Try that...
09-28-2023 03:15 PM
I have an HP Deskjet 2542 that doesn't seen to offer the scale option. However if I print in landscape mode I do get all the information. I hope eBay reverts to the former print layout so that this is not necessary.
09-28-2023 04:32 PM
Same thing happened to me today. It's Ebay just waiting for them to straighten it out.
10-20-2023 04:17 AM
Hi, I have been onto eBay customer Services 3 times, latest today, but they don't seem to accept the problem is totally at their end. One limitation is their inability to actually have a printer they can use when sitting at the Help Desk. This results in them being unaware of the difficulties we have been experiencing for almost 2 months, because they can't see what we are experiencing on the ground. They say my account is 'fine' !
10-23-2023 01:30 PM
What browser are you using?
10-25-2023 08:14 AM
Originally I thought this was a problem because I was using an old printer. However I just installed a new inkjet printer, and the printed order details still has truncated data unless I print in landscape mode. I'm using the chrome browser. eBay needs to fix this glitch which has existed for almost a month now!
10-25-2023 08:31 AM
I just tried with Firefox and its doing the same, even scaling it doesn't help. So some glitch at ebay. This page has had trouble in the past printing correctly.
12-20-2023 08:01 AM
Though there's still a wide left margin, as of yesterday all the information is now visible. It's nice that eBay fixed this in less than 3 months!
01-20-2024 08:40 AM
Today when I printed an order the financial information is again truncated. Shame, eBay.
01-21-2024 02:44 PM
Today using Landscape there is still financial info missing (truncated) on one of two orders printed. This is NOT acceptable.
01-22-2024 09:57 PM
I just now printed an order with all the information. Thanks for the quick fix, eBay!