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Payout not working???

Been trying to withdraw my funds for over 24 hours and keep getting this? "We ran into a problem. Please try again"  What the hell man?? 

Message 1 of 8
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7 REPLIES 7

Re: Payout not working???

What do you mean "withdraw your funds"?

 

 

klhmdg  •  Volunteer Community Mentor
Message 2 of 8
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Re: Payout not working???

Payout to my debit card using my available funds is what I mean by withdraw, still no working, still getting a error message.

 

Message 3 of 8
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Re: Payout not working???

Re: Payout not working???

@ashmillsmisc   

 

Ok - I have never heard of eBay depositing funds to debit cards so I will let someone else try to help you.

 

FYI -I also see that you are a new seller and most new sellers have a 30 day hold on available funds.

klhmdg  •  Volunteer Community Mentor
Message 5 of 8
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Re: Payout not working???

No I've done it multiple times before and customer support told me my account looked fine it must be a IT problem, thanks for your help though 

Message 6 of 8
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Re: Payout not working???

@ashmillsmisc 

 

If you have recently changed your username, try signing out of eBay completely, then signing back in. This should allow the change to propagate fully throughout your account, and that may help with certain errors.

 

That may not be the only thing preventing you from getting a payout as a new seller, but it may help.

Message 7 of 8
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Re: Payout not working???

No it's not that, my funds stay on hold until the item gets there and then it's cleared, the funds I'm trying to withdraw have been cleared and "available to me" for almost a week, even customer support couldn't find the problem. This sucks.

Message 8 of 8
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