02-11-2019 08:26 PM
I'm getting Page missing error when i try to open any item in Coins and paper money section. (attachment added)
Also getting same error when i try to open any item from my watch list.
I think this issue is happening only for users from India.
Can anyone please let me know how to overcome this issue.
Mail id: gmapr14@gmail.com
Regards,
Gautham.
02-13-2019 07:56 PM
Can some one from eBay team respond to this issue ?
Regards,
Gautham.
02-13-2019 10:42 PM
02-14-2019 11:01 AM
Thanks for the tag @berserkerplanet!
Hi @gautham.vangaveti - there is an issue with the watch list for the Internet Explorer browser, but it should work as you'd expect in Google Chrome.
If you'll get us the version of IE you're using I can add you to the open ticket!
03-30-2019 06:39 AM
tyler@ebay,
I cannot understand your reply? Your ebay system is down for users from India for over a month. It's a pity that you're not aware/or not taking any serious actions even after multiple users reported this issue. Instead of accepting your fault and take it forward from there, you seems to blame the users and their browsers. Your ebay system works on none of the browsers in India and there is issue. Accept it.
Btw, I called ebay customercare US number from India, and the lady picked the call seems not interested in solving it
04-03-2019 09:31 AM
Guys,
EBay has serious technical issues while accessing from India for more than 2 months. They seems updated their system sometime back which appears pushed some **bleep** towards the users. Their system was working very fine till an year back, until they started pushing technical updates which they think improvements, but actually not - See below how I am facing issue from India :-
1. Default international item results suddenly shrinked due to some heavy filtering. If you want to see the results you want you have to go >>advanced search and tick 'worldwide' option. This pulls much results as it were earlier.
2. But you will not be able to see item details after you click on those results, it will take you to 'Page missing' error(pls see the image attached at post#1)
The outcome is that you'll not be able to view item details or place any order. You can only see them in search results.
This is how ebay behaves in India for more than 2months and they don't know they are loosing much business from India. Never expected such a **bleep** from ebay. I called customer service a week back and till now no updates. They said they cannot see this issue, but I repeatedly said, 'that's right, but if you want to see this issue, you need to browse the pages from India'. Get it?
04-03-2019 10:12 AM
I do not know if the problems are technical or legal in nature, but it appears that eBay does not currently support domestic sales within India.
See the screenshot message here:
https://community.ebay.com/t5/Buying-Selling-Basics/Selling/m-p/29547118/highlight/true#M46059
Wish I had more and better information about this, but that is all I have seen from eBay on this subject.
04-03-2019 10:47 AM
eburtonlab,
I am not talking about items from domestic sellers or any domestic sale items. Items from domestic sellers are always blocked for buying. There is no problem with it, because they sale it for international buyers.
Please read what I wrote earlier. You appears clearly did not read it. The problem is the other way 'round. ie, For 'internationally' shipped items from all over the world. Be it from seller from US/EU or China or wherever from world who agrees to sale globally including India. This system facing a glitch for last months on(worked before!). The details I already wrote in my previous post.
Technical glitch means glitch 🙂 , hoping that ebay will take another decade to sort it out.
04-03-2019 11:30 AM
As I said ebay 'improved' the experience to global buyers, here is an 'improvement':
Last few months on, I noticed the item price and shipping prices started to show in INR(Indian rupees). Maybe they converted US dollars to country-wise currency rates from wherever user access their system.
I somehow able to change setting to show the item price back to US dollars, but shipping rates never been able to!
04-04-2019 06:38 AM
04-04-2019 08:14 AM
That item does not ships to India, I agree, but that is a unfortunate case :-), the problem exists for items that are willing to ship to India. Issue is issue, and I think I will keep on defending it :-)...
For the items from serller gc_supermarket, I can search all his items, but only can click 10% of items without error, 90% items go to error page. You can check below item and tell me if it ships to India.
04-04-2019 09:04 AM
04-04-2019 09:28 AM
Did testing of URL's as per your suggestion. See below results
Till 2 months back, I could search through 100% item links from gc_supermarket, now 99% of items are blocked, only 1% links works.
04-04-2019 09:54 AM
04-04-2019 10:14 AM
Those screenshots are from Chrome. No difference in Firefox or whatever browsers. All latest browsers.
Did try from different computers from different locations in India 🙂
Adding to this is the, currency mismatch issue pointed out earlier. Pure technical bug from ebay.
THe broken link issue might be because of item links not updated in one of those servers hosted for India. Or think that 'Internationalization' related issue. Someone has to take it forward to ebay technical side. I am done!