cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Organic Listing Views Not Tabulating

Maybe this has already been reported, but at least on my performance screen, my organic listing views are not tabulating. Anybody else have this issue? Hoping this is just a technical issue and items in my store can still be seen. 

Message 1 of 30
latest reply
29 REPLIES 29

Organic Listing Views Not Tabulating

I noticed this as well.

There are no organic views today or external views.

Only promoted are showing.

 

This does not happen 99.999% of the time.

Message 2 of 30
latest reply

Organic Listing Views Not Tabulating

Same issue. Have zero impressions showing on desktop and the same number of impressions for the last 4 hours showing on mobile app.

Message 3 of 30
latest reply

Organic Listing Views Not Tabulating

Same.  Just had two "send offer eligible" items show up on my dashboard, neither of which are being promoted, but all of my views today are supposedly promoted views.  Organic views have been showing up as promoted for at least two days now.

Message 4 of 30
latest reply

Organic Listing Views Not Tabulating

Same , Hardly getting any impressions or views at all. My store had been very consistent all week until today. I was getting 70-120 views a day and then today only 2 all day so far. I was worried the algorithm was punishing me somehow.  

Message 5 of 30
latest reply

Organic Listing Views Not Tabulating

Mine as well, same problem.  I reported it so the cs rep said he input an IT request to check this.

Message 6 of 30
latest reply

Organic Listing Views Not Tabulating

Never happens to me.  I always have listing impression numbers, its never zero, especially 14 hours into a day.

Message 7 of 30
latest reply

Organic Listing Views Not Tabulating

Same. Impressions, views, all of it is at about 5% of normal. Just came here to see whats going on.

Message 8 of 30
latest reply

Organic Listing Views Not Tabulating

Thank you for reporting!!

Message 9 of 30
latest reply

Organic Listing Views Not Tabulating

Make sure you are reporting this glitch to eBay by clicking the ? At the bottom right of the traffic page. 

Message 10 of 30
latest reply

Organic Listing Views Not Tabulating

Same issue for me as well. I reported to eBay customer service, but they indicated they have received no reports of this. Worried I was getting throttled

Message 11 of 30
latest reply

Organic Listing Views Not Tabulating

Same here….

Message 12 of 30
latest reply

Organic Listing Views Not Tabulating

Same here. I was also unable to get past the chatbot gatekeeper to speak to an agent. It has always been a difficult task, but today it seemed impossible. Is there some kind of limit x# of agent calls per some time period that a user is limited to? Thanks

Message 13 of 30
latest reply

Organic Listing Views Not Tabulating

@vintagemage 

 

If nothing else works, try this link between 5am to 9:30pm Pacific Time:

 

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

 

If you are unable to get a call back, try contacting eBay via social media direct message:


https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

Message 14 of 30
latest reply

Organic Listing Views Not Tabulating

My actual traffic graph stopped 2 days ago (last traffic on graph 10/16). I don't normally look at it so I don't know if there is some delay in reporting.  Is it normal to not show 2 days (now 3). It says "real time" but yet says 72 hours to reconcile. traffic.jpg on that graph?

Message 15 of 30
latest reply