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Organic Listing Views Not Tabulating

Maybe this has already been reported, but at least on my performance screen, my organic listing views are not tabulating. Anybody else have this issue? Hoping this is just a technical issue and items in my store can still be seen. 

Message 1 of 30
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29 REPLIES 29

Re: Organic Listing Views Not Tabulating

Hi @jaslyns_vintage_finds_n_more 

 

I suspect it is more of a display issue than anything else ... I noticed it sometime last week but figured they will get it updated and corrected. At the time it seemed like the Views counter value was taking a long time to change ... 

Best regards,
Mr. Lincoln - eBay Community Mentor
Message 16 of 30
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Re: Organic Listing Views Not Tabulating

same issue here on 10/18 only, i've seen this off and on in the past years and it'll retro back and be correct at some point.  unfortunately i make decisions on relisting stagnant listings based on traffic so this throws off what i'm looking at 

Message 17 of 30
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Re: Organic Listing Views Not Tabulating

This also negatively (or positively actually) impacts Sales % and things since eBay thinks I had x amount of views yesterday and I had 48% sales based on them... My usual sales rate is about 5.3% so this has skewed that data as well.

 

Message 18 of 30
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Re: Organic Listing Views Not Tabulating

I am getting the 0 impressions and 0 views and I just listed somethings and the listing page says I just received a view... something is glitching.  

Message 19 of 30
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Re: Organic Listing Views Not Tabulating

Same here... no listing impressions or views showing again today. I clicked on the "?" at the bottom of the right Traffic page and reported it.

Message 20 of 30
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Re: Organic Listing Views Not Tabulating

This is happening to me as well. It also happened on Saturday. This is frustrating!

Message 21 of 30
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Re: Organic Listing Views Not Tabulating

@jaslyns_vintage_finds_n_more , @jawnastreasures , @a_la_vintage , @fabvfinds , @bcmike0_1 

 

It might explain why my last BIN sale was the 18th and prior to that the 15th ... all other sales have been Auction format in that time period.  They're like magicians, they can make things disappear ... 

Best regards,
Mr. Lincoln - eBay Community Mentor
Message 22 of 30
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Re: Organic Listing Views Not Tabulating

I'm still getting sales at least but the issue looks like it was there Saturday, fine Sunday and now back again. Actual count of sales seems normal for me although today I've only had promoted items seller but Mondays tend to be slower usually anyways.

Message 23 of 30
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Re: Organic Listing Views Not Tabulating

As of 10/20 this problem is still occurring.

Message 24 of 30
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Re: Organic Listing Views Not Tabulating

Same with me. Zero organic impressions or external views on Saturday. Sunday was fine.  And today, back to the issues. And as an FYI, on Saturday, all five of my sales were promoted listing sales. (I only promote 3-4%).    And I had no sales on Sunday when everything was fine with the tabulation. Craziness!!!!!!!!!!!!!  

Message 25 of 30
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Re: Organic Listing Views Not Tabulating

fabvfinds_0-1760999486185.png

How does this happen?  Definitely glitching.   Please fix eBay!!!  Thanks

Message 26 of 30
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Re: Organic Listing Views Not Tabulating

@fabvfinds  there is currently a widespread technical issue that is affecting the traffic reports so as far as what you are seeing today, that is likely the cause.

 

However, just FYI, eBay does sometimes show buyers a "quick view" which could allow them to add your item to their cart, check out and complete a purchase without ever clicking through to your actual listing page - which makes it absolutely possible that there may legitimately be times you might have a sale with no associated view in the reports, even once this current technical issue is resolved.

Message 27 of 30
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Re: Organic Listing Views Not Tabulating

Saturdays impressions have updated for me to include the Organic but no updates for today yet. I assume it must just be catching up now and maybe they fixed it.

Message 28 of 30
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Re: Organic Listing Views Not Tabulating

Thank you! Much appreciated.

Message 29 of 30
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Re: Organic Listing Views Not Tabulating

@vintagemage 

 

You are most welcome!

Message 30 of 30
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