Order Discount Showing Incorrect End Date Under Sale Tab In Store

[mcdougle4248]

I launched an order discount this morning. The end date and time I set is Dec 2 at 11:30 pm. Under the Sale tab in my store, when I click on Shop All, it displays Valid through December 03, 2024. 

Does anyone else see buyer-facing end dates displayed incorrectly?

[mcdougle4248]

Update:

I think I've figured it out. I changed the end time from 11:30 p.m. to 12:00 a.m. on December 2nd, and now the buyer-facing end time is showing as Valid through December 2nd.

[wastingtime101]

Did you change it to midnight on Dec 2 or Dec 3. If you changed it to midnight on Dec 2 you essentially are ending the sale a day early - by end of day Dec 1. Did I get that right?

I checked my discounts with an 11:30pm end time and all showed the correct date, but I haven't created any discounts today and that could be a factor - something that just started happening. I will create a discount later with an 11:30 end time and report back about the display date.

[mcdougle4248]

@wastingtime101 

I changed it to end at midnight on Dec 2nd and on my store sale page it now displays as valid through December 02, 2024.

I am so confused 😵  I don't want the sale to end on Dec 1st, the day before Cyber Monday. Now I don't know what to do. Jeez...

[wastingtime101]

In your shoes I would end it and start over.

It's an order discount, not a sale, so you can end it same day.

You currently have it set to end at midnight - end of day Dec 1 / start of day Dec 2.

I might even suggest creating a coupon with the same parameters since (as we've discussed), that's featured more prominently in eBay search.

[mcdougle4248]

@wastingtime101 

OK, I will end it and start over. Question, if I create a coupon Buy 1 Get 1 50% off (all inventory selected) will buyers be able to load up their carts and get the discount applied to everything in their cart when they check out? 

[wastingtime101]

I'm not sure, I'd have to do more research. In the past the answer would be no. But eBay recently redesigned the whole thing so now - maybe?

But what you can do is create the same discount as a coupon and an order discount. So if the coupon doesn't get the job done the order discount promotion will kick in.

Sorry I can't be more specific right now I just don't know off the top of my head and can't get into my account right now to check recent sales.

I have a quiet "movie night" in tonight, and will probably try to do some eBay listing catch up, so I can check then. Kinda relieved my travel plans were canceled - I'm exhausted after this week.

[mcdougle4248]

Thanks! I will just try to end the current order discount and create a new one.

Enjoy your quiet movie night!

[mcdougle4248]

@wastingtime101 

I ended the order discount and started with a new one with the same parameters as my screenshots in the OP. And no surprise, I have the same results.

The current order discount will end on December 2nd at 11:30 p.m. What bugs the heck out of me is that the buyer-facing information states the offer is valid through December 3rd, when it is not.  

[wastingtime101]

I did a whole bunch of testing but I'm getting such inconsistent results.

I've created a variety of order discounts on two different accounts, but none of them show the end date. Coupons show the end date, but order discounts don't.

One says:

Buy 1, get 1 at 15% off (add 2 to cart)*

Value of least expensive item will be discounted from the subtotal amount. This offer is subject to change without notice, while supplies last. Discount will be applied when you add qualifying items to your cart. ·

One says:

Extra 15% off 2 or more items

This offer is subject to change without notice, while supplies last. ·

[wastingtime101]

Try the coupon as I suggested yesterday @mcdougle4248 - no need to end your current order discount, coupon will get display priority. That's the best I can suggest based on the short timeframe and my inability to duplicate your results.

[mcdougle4248]

@wastingtime101 

Thanks for helping!