Ongoing Issue with W9 Verification

[seagull_treasures]

I've had an issue for over a month now that has kept all of my funds on hold until the problem is resolved. I am unable to review and sign my W9, despite this being the issue that is keeping my funds on hold. I've called over a dozen times, sent my W9 physically and electronically to no avail. Nothing is resolving my issue. There's no way to escalate my issue to a supervisor or case manager. I don't want to stop selling on eBay, but may have to and resolve this issue litigiously.

[eburtonlab]

@seagull_treasures 

Try contacting eBay via social media direct message:

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

The folks that respond via those channels seem to have more authority than the ones you can reach by phone.

[seagull_treasures]

Thank you! Just reached out via all three methods you mentioned. Fingers crossed it leads to more success!

[eburtonlab]

You are welcome -- good luck!