Offer Accepted, No Notification

[rubiano98]

For quite a while now (a year or so?) when I make an offer on something and it's accepted, I get no notification from Ebay that it was accepted. No email, no notification MyEbay page, nowhere that it should be, to give me a heads' up. The only thing that tells me it was accepted is a notification in tiny font (this size font: tiny font) in the "Buying Reminders" box that I have an unpaid item. 

What if I'm not on Ebay for several days and don't know the offer was accepted? Then I might possibly get hit with some negative feedback. Is it too much to ask Ebay to go back to sending an email saying it was accepted and to "pay now"? I've been active on Ebay since 1997 and I know Ebay used to do that. 

[wastingtime101]

Have you checked all your Buyer Communication Preferences on this page @rubiano98. Have you checked your e-mail SPAM filter? Are there eBay messages confirming your offers have been accepted?

[ha_12294]

Yes this is weird.  I just got off of the phone with eBay regarding this.  The eBay rep said that this was actually "normal" when the SELLER chooses "require instant payment" (or not?).  Not sure why that would make a difference either way... If an offer was "accepted" it only benefits each party buyer, seller (as well as eBay) to send the buyer a "best offer accepted" notification (particularly when most people are on phones nowadays and are used to getting notifications for everything under the sun)  A buyer may be waiting around for a confirmation and then simply give up and buy something from somebody else or go to the bar and blow the rest of their available credit/cash while being in the dark. The seller could miss out on a sale entirely as well, or have it delayed a day and possibly pushing off a final "payout" to Monday or Tuesday.

Doesn't make much sense to me so I suggested that they review their modified policy.

[ef_toybox]

Just had the same thing happen to me.
I made an offer on an item I needed for a service call.  I got a notification that they submitted a counter offer.
So, I resubmitted another counter offer (that met us in the middle).
Nearly 2 days pass and I assume the seller declined/ignored my offer, so I found another one that was only $4 more than my last counter offer and i bought it.
Less than 24 hours later, I get a notification saying the first one had shipped and then immediately after I get a notification the 2nd one shipped.
I reach out to the second seller trying to cancel the sale.  Tracking shows that a label was created, but that the package has not been received by USPS.  I'm hoping this works in my favor, so i reach out to the seller, explaining the predicament.  They tell me they have a "no returns" setting and that they use a shipping service (meaning they don't have the item in hand anymore), basically explaining that they would accept the return if I paid return shipping (assumed), and that I wouldn't be refunded original shipping and that I wouldn't be refunded any seller fees.  They offered me a refund that was $26 less than the item total ($101 was the total after taxes).
All of this could have been avoided if I had a notification that the first seller accepted my offer.
I checked my messages and my email.  There was zero notification.
I am a seller myself and I assumed that there would be fee credits for returned items, meaning the seller doesn't pay the fees.  I completely understanding not being refunded shipping charges, however.
I'm happy the 2nd seller is allowing a return even though its stated "no returns", but I'm still losing $26 because of this.

[xlqex]

Had this happen to me too. No E-mail notification. No notification on the eBay website. Nothing. I ordered elsewhere, then a couple of days later, I get an "order update" E-mail saying it has been posted.

I used to think the eBay dev team was simply hopeless, but this is just one incident in a long list of bugs, inconsistencies and stupidity that's starting to make me believe eBay is deliberately making themselves as useless and unusable as possible. They seem to have absolutely no interest in fixing simple yet long-standing bugs. It's absolutely infuriating, and surely eBay must understand that they're only surviving on network effects. I doubt anybody actually likes dealing with eBay any more.

I had to vent somewhere...