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Notification Bug - Continuously Pops Up / Cannot be Deleted

Need some help with a bug I've encountered with notifications. I continuously get a notification that my counter offer was accepted, for an item that has now been sold, and cannot delete it or stop it from popping up, see attached picture below.

 

eBay Notification - Copy.png

 

When I try deleting it from either the browser or mobile app, it comes right back, and it does nothing when I click on it. Also, disabling notifications in settings only stops legitimate notifications, but this notification keeps popping up on the screen.

 

Anyone else encounter this bug and/or found a workaround until it's fixed? Any help would be appreciated. Thanks!

Message 1 of 163
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162 REPLIES 162

Re: Notification Bug - Continuously Pops Up / Cannot be Deleted

Same issue for last few days. Astounding that eBay has so far been unable to fix it.

Message 151 of 163
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Re: Notification Bug - Continuously Pops Up / Cannot be Deleted

HOW ISN'T THERE A FIX FOR THIS YET!!!!!!!!???????? It's quite annoying that I've been getting the same notification for over a week. I have called multiple times; doesn't seem as if they care since it doesn't affect them.

Message 152 of 163
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Re: Notification Bug - Continuously Pops Up / Cannot be Deleted

FYI, problem finally fixed on my end, as of some time yesterday (9/19). I didn't do anything special, just noticed that it had finally disappeared. Yea!!

Message 153 of 163
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Re: Notification Bug - Continuously Pops Up / Cannot be Deleted

I am having the same problem.  It can't be deleted and it is infuriating.

Message 154 of 163
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Re: Notification Bug - Continuously Pops Up / Cannot be Deleted

Fixed as of 9/21/24,,, on my page anyway,, they are working on it

Message 155 of 163
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Re: Notification Bug - Continuously Pops Up / Cannot be Deleted

eBay fixed as of 9/21/24

Message 156 of 163
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Re: Notification Bug - Continuously Pops Up / Cannot be Deleted

I’ve had this issue for months now, incredible that eBay still changes the app UI weekly while not attending to an issue that has 11 pages of replies on this thread alone……

Message 157 of 163
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Re: Notification Bug - Continuously Pops Up / Cannot be Deleted

This issue is still happening, now with a "New Offer" notification which was accepted but won't go away. I'm wondering if the buyer even received the notification their offer was accepted, since the site still seems to think I have an unanswered offer to deal with. 

Screenshot 2024-11-05 at 8.44.41 AM.png

 

It seems to be stuck in limbo/notification purgatory. This marks two months since this thread was created, the issue is still ongoing.

Message 158 of 163
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Re: Notification Bug - Continuously Pops Up / Cannot be Deleted

Update, the issue is still ongoing. Accepted offers still appear as "new offer" when they have been responded to...

Screenshot 2024-11-09 at 11.17.56 AM.png

Message 159 of 163
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Re: Notification Bug - Continuously Pops Up / Cannot be Deleted

I can confirm this is still an issue. Happens on every eBay platform, I've sent a technical report submission 3 separate times in the past couple weeks.

Message 160 of 163
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Re: Notification Bug - Continuously Pops Up / Cannot be Deleted

Almost a week later, I am still seeing the same "new offer" notification pop up. You'd think this would be a priority to fix an ongoing bug with 11 pages of replies, rather than making random UI changes but...

Message 161 of 163
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Re: Notification Bug - Continuously Pops Up / Cannot be Deleted

I'm glad it's working for you, but the bug is not fixed on my end nor others'.

Message 162 of 163
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Re: Notification Bug - Continuously Pops Up / Cannot be Deleted

 


@1cent-auctions wrote:

Update, the issue is still ongoing. Accepted offers still appear as "new offer" when they have been responded to...

Screenshot 2024-11-09 at 11.17.56 AM.png


Almost a week later, this "new offer" still comes up in my notifications. Answered in minutes, it lingers for days.

Message 163 of 163
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