04-21-2025 05:41 AM
Happened few weeks ago, it's happening again
No Email Notifications being sent today for Payout, Sales, or Shipping Receipt
04-21-2025 07:09 AM
Was just going to start a thread on this, but it looks like I'm not the only one. I'm not getting any notifications either. Had a sale a few hours ago, printed a label, and havent gotten an email regarding either.
04-21-2025 07:18 AM
Same here for 2 shipments this am. Usually they catch up later when there is a delay.
we shall see.....
04-21-2025 08:52 AM
Me too, I'm in Houston, Texas, is this widespread?
04-21-2025 09:27 AM
Me too here in Northeast Ohio.....no emails regarding sales, payout or shipping receipts
04-21-2025 09:40 AM
Curious, I work off my laptop are any notifications being received via cellphone or are all off line right now?
04-21-2025 09:58 AM - edited 04-21-2025 09:59 AM
Same here.... I did a post last week here in "Report Technical Issues" about the same problem. It's still happening.... it started last week for me with no email notifications regarding sales.... today sporadic notifications on labels and payouts.... still no notifications on sales..... Is anyone at eBay technical support paying attention? Obviously not and it seems to be affecting more and more sellers.
I've checked my preferences and everything there is as it should be.... all the appropriate boxes are checked.
Go figure...
04-21-2025 01:47 PM
My 23 year old account has never had this issue. My 8 month old account has had this problem for the last 6 months.
04-21-2025 06:46 PM
Still not receiving sold, payment received or shipping label confirmation messages, anyone else still experiencing this problem? Over 13 hours now...
04-21-2025 06:52 PM
This has been an issue on my account for almost a year. Niagara Falls NY.
04-21-2025 07:56 PM
Wow, hopefully eBay will pinpoint the origin of this issue and isolate it ASAP as the problem makes things very difficult for Sellers to stay on top of their sales. Short of constantly having to check my active listings throughout the day and night to ensure I am not missing or ignoring a Buyer's question and/or purchase, I have no other means to know when a sale is made or payment is received. Frustrating to say the very least and upsetting that eBay has no comments, replies and/or explanations to offer regarding the noted issues.
04-21-2025 08:18 PM
It is not likely to be based on geographic location.
It is more likely to be based on the email server your account uses.
It could be an Ebay problem or a problem with your email provider.
04-23-2025 02:31 PM
I'm still not receiving email notification for my sales.... everything else seems to be okay. I'm wondering if tech is planning on doing anything about it.... really inconvenient. Now I have to continually check my Seller Hub to find out if I've sold anything. When email notifications for sales were active I would know immediately through my laptop or my phone.