12-26-2018 08:46 AM
I expected a return label to be produced immediately if the return was due to a SNAD, but it is not happening.
Is this a new bug?
12-27-2018 09:22 PM
Did you file a Returns Request?
My ebay > Purchase history > More actions > Return this item
Depending on the reason, determines who pays return shipping. For an item not as described the seller pays return shipping. A prepaid shipping label is provided. Print out the label, affix it to the package, take it to the post office. Have the clerk SCAN the label. When the package shows DELIVERED back to the seller, the seller has 2 business days to refund you. If no refund, you click the link to Ask ebay to step in to force the refund.
If you click the PRINT RETURN LABEL option and nothing happens, have you downloaded and installed the latest version of Adobe Acrobat Reader?