09-29-2023 09:20 AM - edited 09-29-2023 09:21 AM
Last email received from eBay was on 9/26/23. Three days have passed and not a peep from eBay. I have checked all my email folders such as the SPAM folder and they're empty. I typically get ten emails from eBay per day for various saved searches that I get emails turned on. But they all stopped on 9/26. I verified that the searches still have email notifications enabled. A Google search returns people with this issue but they're several years old. Does anyone have a clue as to what is going on?
09-29-2023 02:15 PM
@marine-boy2 wrote:
Last email received from eBay was on 9/26/23. Three days have passed and not a peep from eBay. I have checked all my email folders such as the SPAM folder and they're empty. I typically get ten emails from eBay per day for various saved searches that I get emails turned on. But they all stopped on 9/26. I verified that the searches still have email notifications enabled. A Google search returns people with this issue but they're several years old. Does anyone have a clue as to what is going on?
Hi @marine-boy2. There is currently an active ALERT14872 for this that can be found on our tech board. Please reach out to customer service and provide them with this Alert number so they can add you to that ticket.
10-01-2023 02:57 PM
Elizabeth,
I'm having the same problem. Do you have a link to the appropriate customer service avenue? I don't see 'tech support' type of options.
Thanks