09-17-2023 04:55 AM
To Ebay Borad of directors,
The new auto pay feature on the make offer setting is very disturbing. I have bought and sold on ebay for many years and have not had a problem with paying or being paid.
The new auto pay for make offer was an unannounced surprise that made trouble as I use PayPal for different types of transactions such as business and personal. Now a work item has come from my personal card or account and I have to either cancel the order or reconcile vs work or personal.
A suggestion would be to monitor the people that are not paying on the "make offer" option and apply the auto pay system to the "slow payers".
I will not be using the make offer until this is resolved and from other ebay forums there are thousands of others that feel the same way. This will affect me as a seller as I will lose sales, but I also won't be purchasing items that I would have through ebay that I feel are listed too high.
The auto pay feature is not a good plan for the majority of people that pay within the terms. It is not a good idea to punish the whole of ebay buyers to correct the inanabilty of the minority to pay on time.
Please take time to consider this as I believe I speak for the majority of ebayers.
Thanks for your consideration.
09-17-2023 05:11 AM
No one from eBay's Board of Directors is likely to see your message here.
If you feel items are listed too high, of course you won't be purchasing them.
My guess is that eBay rolled out this feature in response to the many complaints from sellers about non-paying bidders. They apparently saw this as the best solution.
Monitoring the non-payers as you suggest may seem like a solution, but that would mean that a lot of buyers who perhaps made one error, perhaps genuinely forget they won, would be penalized for their one slipup. It seems like eBay would like to keep the buyers it has as well as increase their number.