Regards,
tyler@ebay, @Anonymous , brian@ebay
Good evening Gentlemen,
I think I have discovered a glitch with the New Label Flow on the Reprint function. I was printing labels out successfully, then I took that stack and cut them down to size in my paper cutter. When I went to put them on the packages I saw that one was crooked in the cutting stack and some of the Tracking bar code was cut off. I went to Shipping Labels, found the one I need to Reprint and got the following error ... on two attempts.
I only printed THAT particular label once BUT, I printed 6 other labels after that one ... the only thing I can think of is the system, for whatever reason, counted all the labels after the one in question and blocks the Reprint of it. At this point, I will be forced to Void the original label and create a new one ...
Oh, I did go to the My eBay link but that just dumped me in to Seller Hub's Order page and showed items I have yet to pack for shipment ... no help there.
@mr_lincoln wrote:
tyler@ebay, @Anonymous , brian@ebay
Good evening Gentlemen,
I think I have discovered a glitch with the New Label Flow on the Reprint function. I was printing labels out successfully, then I took that stack and cut them down to size in my paper cutter. When I went to put them on the packages I saw that one was crooked in the cutting stack and some of the Tracking bar code was cut off. I went to Shipping Labels, found the one I need to Reprint and got the following error ... on two attempts.
I only printed THAT particular label once BUT, I printed 6 other labels after that one ... the only thing I can think of is the system, for whatever reason, counted all the labels after the one in question and blocks the Reprint of it. At this point, I will be forced to Void the original label and create a new one ...
Oh, I did go to the My eBay link but that just dumped me in to Seller Hub's Order page and showed items I have yet to pack for shipment ... no help there.
Hi @mr_lincoln, that's odd. I thin I found the label in question since it's the only one voided recently. I don't know if this is a one-off issue, but I'll get it reported just in case. Thanks for letting me know!
