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New Format for LISTING - Help! Is there a Tutorial? I tried it but Description not acknowledged!

I understand the need to stay competitive in the online selling space and for upgrading (we hope) the eBay platform.  However, there is a new listing format that is available that will allow for video like on Poshmark and Depop.  

1. Can Listing Be Bulk Edited to transfer to the new listing format and

 

2.  I tried this and each time I entered text in the description field, whether copy and pasted or typed in the field, the format will NOT register any text written in the space.  So, this makes this un-usable.  Not even the default headline is  entered into this field.  This needs a major-fix.

 

3.  Is there a tutorial video for this new format model and cand you please send a link to sellers in the messages.  

 

Thanks back-end team for helping us sell.  God Bless you all. 

Message 1 of 19
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18 REPLIES 18

Re: New Format for LISTING - Help! Is there a Tutorial? I tried it but Description not acknowledged

@bettybakebake   There is nothing more frustrating then trying to get a job done and the system doesn't work.  I think there are three small dots on that tool and a menu with a choice that lets you go back to the Business listing tool.  I don't know how long that will last but that's what I understand.

eBay started talking about this new listing tool a while ago, changes like that need to be completely debugged before they are launched to even a small portion of Sellers.  Its apparent they use Sellers to help them trouble shoot the issues ... that gets old ...

 

Mr. L

 

Regards,
Mr. Lincoln - Community Mentor
Message 16 of 19
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Re: New Format for LISTING - Help! Is there a Tutorial? I tried it but Description not acknowledged

Wow you described it perfectly and as evidenced by your comments they understood you.

Anyway thanks for talking about this issue.  I do find that I can create the draft on the laptop, chrome os, and then open my mobile app and find the draft, write the description and then post the listing and it will appear as an active listing.

 

Message 17 of 19
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Re: New Format for LISTING - Help! Is there a Tutorial? I tried it but Description not acknowledged

I will remember that " the description is blanked" is not understood to mean "description not acknowledged" that is invaluable info.  im 65 and the lingo has changed a lot since i learned.

Message 18 of 19
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Re: New Format for LISTING - Help! Is there a Tutorial? I tried it but Description not acknowledged

showcasing the product and brief method of installation.

Message 19 of 19
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