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My item view count changed

I cant get any views anymore on my Items. I posted about 40 new items had about 17 views on most of them in about 1 hour and then view count changed to that new 30 day view count, now I can't get any views all of my items are at 0.

Message 1 of 9
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8 REPLIES 8

Re: My item view count changed

Because 0 is the real number of actual people looking at your items. All the 'other' numbers you saw were bots crawling the site. Not a human. 

Message 2 of 9
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Re: My item view count changed

Ebay can never get it's brain totally together. Always some crap to mess us up.

been on here since 1999 and it never gets better. Company is run by first graders.

Message 3 of 9
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Re: My item view count changed

Ebay changed the view.  Click the little "i" for information at the top of that column in your SH.  It will link you to this:

 

https://www.ebay.com/sellercenter/resources/seller-updates/2022-spring/business#traffic

Message 4 of 9
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Re: My item view count changed

I do not have any listings that have been active for more than 27 days.

90+% of my page views disappeared around Saturday.  Most of my listings show zero views.

I have listings with watchers that have zero views.

I have listings that I have received questions through the messaging system, which have zero views.

I have listings that the items have been purchased, paid for, shipped, and the buyer contacted me to notify me that it arrived fast, which have zero views.

 

Older than 30 views and bots are not the issue.  Ebay has taken another useful data feature, "fixed" it, and rendered it useless.

Message 5 of 9
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Re: My item view count changed

90+% of my page views disappeared around Saturday. Most of my listings show zero views.

 

Most likely this is a side effect of the transition from the old view system to the new system. Once the transition date has passed the number of days you are looking back, the numbers shown should include all your recent views.

Message 6 of 9
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Re: My item view count changed

If you are curious about when people looked at your listings, you can click the zero there to show how many views for 7 days, 90 days, 6 months or a year. If you have watchers, but no views, that means the watcher clicked watch over 30 days ago.

Message 7 of 9
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Re: My item view count changed

 I do not know what is going on behind the scene, but explanation given by eBay does not have any sense to me. Ebay says now they only count a human views.   If this happened to be true, I would have zero sales ( with zero views)  in the past as my understanding bots can't buy a things. Historically, I had a slow, but consistent sales.  Now, according to eBay, I do /did not have a real human views, even with promotions. Weird.

Message 8 of 9
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Re: My item view count changed

I completely agree.  eBay screwed the pooch on this change, sellers like you (and me) complain but they are obviously not listening.

Message 9 of 9
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