My Purchases page not loading

[cookiesma50]

My ebay Purchases page is not loading. Since I first tried to view it early this morning on my iPhone, I have not been able to reach that page. Instead, I’m getting a message claiming I don’t have an internet connection, which is nonsense because I am connecting without difficulty to every other ebay function from the same device. I have to assume the problem is with ebay.

[eburtonlab]

If you are using the eBay app, try using a browser to view your Purchase History.

Make sure you have the latest version of the eBay app for your operating system.

https://community.ebay.com/t5/iOS-App/iOS-app-upgrade-older-versions-no-longer-supported/td-p/307080...

Or use a desktop browser to view your Summary page.

[eburtonlab]

If you are using the eBay app, try using a browser to view your Purchase History.

Make sure you have the latest version of the eBay app for your operating system.

https://community.ebay.com/t5/iOS-App/iOS-app-upgrade-older-versions-no-longer-supported/td-p/307080...

Or use a desktop browser to view your Summary page.

[csag1]

Hi, I had the same frustrating problem. So, I uninstalled the app, then re-installed. Problem solved! Hope this helps. 😊