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Multi-User Access Suddenly Disabled, No Way To Reactivate It

 

My helper can't help.  She's been disabled.  I didn't do it.  Her draft screen is new, is that why?  

 

There is no way to add her again apparently. 

I invite her email - It says duplicate. Can't. 

No way of deleting her.

No way of reactivating her.  

 

What's going on?  

 

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