More ebay glitches

[nbt_enterprises]

Just had a customer cancel an order after multiple attempts to pay.

Customer kept getting error messages and their payment would not go through.

This customer has over 7000 feedbacks as a buyer, including almost 200 this month alone.

Seems like the great ebay glitch disaster continues to wreak havoc.

[gwzcomps]

There have been other complaints about this and being unable to apply eBay bucks. I personally haven't had any issues recently. As much as I hate it the best advice I could give is try getting them to clear their cache and cookies. Also try seeing if they are using Google Chrome.

[coolections]

Just did a BIN and paid with no problems 2 hours ago. You customer has computer problems. As the other poster replied, have them clear their cookies, cache etc. and reboot their computer.

[nbt_enterprises]

Thanks for the response but I think this is more of ebay's on going issues.  I'm hoping someone from ebay will see this and report it .  I have already reached out to ebay through their business facebook page and got a robo response saying they are experiencing " high volume of messages" so they will respond when they can.

[gwzcomps]

I don't doubt there could be some site bug, being that you aren't the only one seeing this issue. Problem is it is too small of a bug for eBay to notice at this point. Also if they can't fix it by clearing cache and cookies they could call eBay for "support". {ugh}

[encoreconsignment]

Had one buyer try to pay 5 times, even tried different cards. She called credit card / bank companies and they showed nothing at all. Luckily, worked when sent invoice thru pp & then marked the item paid. However in reality, many buyers do not want to deal with this nonsense & will go elsewhere.