08-15-2021 05:04 PM
For the past two weeks, I am no longer able to revise an active item in my store from my Apple Iphone XR without the app crashing. As soon as I hit the revise button, it crashes.
I have the current version of the app 6.2
I have already removed the app, shut down and restarted my phone, reinstalled the app. This hasn't worked, the problem persists
08-15-2021 06:48 PM
It sounds like you have tried all the usual suggestions already.
You may want to post this on the iOS app board -- there are eBay folks that read and respond there that may be able to offer suggestions or at least pass on your specific issue to the correct team at eBay. Sometimes they can offer a beta version of the next update to try.
https://community.ebay.com/t5/iOS-App/bd-p/iosapp
Be sure to mention your iOS version in addition to the other details you mentioned.