01-02-2018 03:01 PM
Store Categories are not showing up on my listings.
Does anyone know how to notify eBay Techs about this problem?
This will surely hurt sales.
Is anyone else having the same problem?
Thanks, Amy
Solved! Go to Best Answer
01-07-2018 06:16 PM
01-03-2018 07:34 AM
01-03-2018 01:46 PM
Hello!
This is what I see when I view your store links
Navigate to your store:
clicked on> amyo48 > the blue icon -storeDoor> go4oldwhatnots(storename)
http://stores.ebay.com/go4oldwhatnots
I see categories listed.
Another way to navigate to your store:
click on >amyo48 > items for sale
there's a different store layout
https://www.ebay.com/usr/amyo48
I see no store categories in this layout
To add categories,be signed in to your account,
get on that items for sale page
and click on> Manage My Store(button) the right upper page corner
On the manage my store page> left hand side of page
Headings >Store Management>Store Design>Store Categories
Click on store categories and add your category titles/subtitles from that page,
click on the "save" button, to save your entries/changes.
Hope this is the fix that works!
01-03-2018 03:03 PM
Thanks, but I have had lots of categories for years.
Once before this happened - eBay glitch.
So I am waiting for them to fix this technical problem.
01-03-2018 06:25 PM
categories won't show up unless there is a listing in them......so where are the listings that should be in the missing category?
01-04-2018 07:39 AM
Yes that is correct.
But I have many listings in many categories.
If you click into my store you will see the category list.
But when viewing an item only one category is showing and that isn't even the category that the item is in!
01-04-2018 07:44 AM
TECHNICAL ISSUE - PLEASE FIX !
STILL MISSING !
01-07-2018 06:16 PM
06-17-2018 04:10 PM
TECHNICAL PROBLEMS
Missing again.
Also no Page Views listed under Listing Info.
Also no store colors.
-
Techs -
the store owners are not getting what they are paying for.
Please fix these on going problems.
Thank you, Amy
11-16-2018 01:20 PM
Ive called ebay 5 times to report all my store catagories are missing from my store front, shows 0 listing except for the 4 at the top. Each time ebay rep says its a glich in thier system and someone will get back to me. This has been going on for over a month. My listings show on the listing page and the manage store catagories page but not on the store page?? This makes it very hard to promote and market my products. This has been broken far to long, I think ebay should not charge us the full monthly payment amount as this problem affects our sales.
11-18-2018 12:16 AM
I’m having the same issue for months now
01-05-2019 07:00 PM
01-05-2019 07:41 PM
https://www.ebay.com/str/nuglamor
In your store I currently see 198 items in Health & Beauty, 4 items in Jewelry & Watches, and 2 items in Clothing, Shoes & Accessories. This compares with 210 total results if I look at your "items for sale" from your profile page. I think the discrepancy has to do with listings with variations -- for instance you have four listings in Jewelry, but one of them comes in Turquiose or Black, so I see five results in your "items for sale" for those four listings.
Do you have any items in other categories? Is it possible you are looking at an old bookmarked store link?
01-05-2019 10:34 PM
I dont think Im looking at an old bookmark store link. Ive deleted cookies on Chrome & Microsoft edge and an not using a shortcut to sign in. Thank you for your help,
Linda Marie
01-05-2019 10:57 PM