08-01-2018 12:37 PM
All item specific options have disappeared under the Men's Clothing > Shirts Category (Casual, Dress, Polos & T Shirts). Both mobile and desktop. Only Recommended Specifics are available. "Add Your Item Specifics" do not save. Revising an item in this category is also causing any previously saved Item Specifics to disappear. Please report & fix this issue. Without Item Specifics my customers cannot filter in search to find my item.
06-06-2019 10:51 AM
@trextradingco wrote:All item specific options have disappeared under the Men's Clothing > Shirts Category (Casual, Dress, Polos & T Shirts). Both mobile and desktop. Only Recommended Specifics are available. "Add Your Item Specifics" do not save. Revising an item in this category is also causing any previously saved Item Specifics to disappear. Please report & fix this issue. Without Item Specifics my customers cannot filter in search to find my item.
I realize that this is an old thread but I am continuing to have the same problem with the same category (Men's Clothing > Shirts > Casual Button-Down Shirts). None of my "custom item specifics" will stick/save/hold. They appear to be saved and when I preview my listing the custom specific appears, but when I either save it as a draft OR list the item (either one), the custom specific disappears.