Messages not being sent

[gbvsp_89]

I've been selling on ebay for a year now and for most of it the messaging system has been working fine. But the last week and a half or so when I contact my buyers they aren't receiving my messages. Is anyone else having this problem? This has happened with multiple different buyers only in the last week and a half.

[catfreak180]

Hi,

I've just had the same issue also. I just received a negative feedback and the buyer stated in the comments "no reply to comms". So I rang ebay and I've just got off the phone with ebay now and they can see that the buyer messaged me on their end but the message is not coming through to my inbox. It's definitely a site issue, which the call agent refused the accept! 

Just so unfair on me as I never received this message and I've now received a negative feedback due ebay's own website not working! 😞

[overstock-market]

l also received negative feedback. I have sent 5 messages to the buyer and they only saw the first one. Ebay has yet to help or acknowledge there is an issue with the system. Anyone still having issues or get their feedback resolved?

[nguyenp_76]

I think Ebay is fixing the system cause there're a lot of changes these days.