When I reply to the seller about a purchase, and soon a return, I don't see anything in my history.
I even select the Send to My Email checkbox, and I don't receive anything in my personal email. I have checked Spam and Junk, and nothing there.
I spoke to Customer Service a few minutes ago. They said there is a problem with the system re: the messages in my history. Will have to submit a ticket re: the emails not being sent to my personal emai.
Checked the community for the similar problem. Lo and behold, another user had the same issue in 09/2019. Said it would be a few days to resolve.
Just seems like a major break like messaging should be posted on the site.
