10-20-2022 07:50 PM
I see the new message thread process and like the idea. However, for me, I had a message from a buyer that included pictures of some of my items for sale. I could view it well on my phone, but on a Surface Pro, the messages were garbled, with symbols, ampersands, even the text was a mess. Appreciate your following up.
10-20-2022 09:04 PM
Try viewing the message in another browser on your Surface Pro. If the page renders correctly, try clearing your cache and deleting eBay cookies in the original browser.