The eBay Community

Seller cancelled order incorrectly

After receiving payment seller didn’t ship the order telling eBay label with UPS is faulty he cancelled the ordered “Issue with buyers address” I requested reposting now seller don’t respond. Money is safe but no responsibility for seller all respons...

Buyer returned an Item as not working

I had a buyer return an countertop ice maker (new in box) as not working. I just got it back today and it works perfectly fine. I am out shipping $20 each way (total of $40) on an item I cleared $55 on. I don't mind covering it if I am in the wrong b...

EBay Facilitates Fraud

I sold an item in January to a buyer. Before purchasing the item, the seller asked a specific question about the garment and I answered honestly. After I shipped the item, the buyer had remorse and wanted a refund. Because the product was a leotard w...

Why is it taking so long for eBay to fix the issue with the Bulk Selling Tool?

For the last 3 days I haven't able to utilize the tool as I get an infinite loading screen when I open any pictures or try to make any changes. When I click out the entire page goes unresponsive and needs to be refreshed. I've seen other sellers on f...

Payoneer

Hi everyone, I’m having trouble linking my Payoneer account to my eBay seller account.I followed all the steps, but the connection doesn’t complete or I keep getting an error.My Payoneer account is verified, and I haven’t linked it to any other eBay ...

Buyer not responding for return request

I have a buyer who purchased a Sonny angel parrot figure. She sent me pictures and it's destroyed and it looks like there was an attempt to cover up the spots with more paint. It doesn't look like the same item because they are hand painted and the ...

Why does eBay still collect monthly Subscription Fees? It's Clearly not worth it!

Ebay is collecting monthly subscription fees for no reason as far I am concerned. Sellers o no longer experiences organic traffic at all; their main focus now is advertisement revenue and final value fees. Why do sellers need to be paying monthly sub...

Buyer insisting that i change the Delivery Address - Help Me

Hello Everyone at Ebay. I recently sold a water heater to a buyer for 500 $. Since it's a higher value item i shipped it out with sig. delivery. All of the sudden the buyer starts frantically messaging me after Shipping was completed and the package ...

Do not have option on Seller Hub Listings page to create listing with variations

My Create Listings button does not have dots in it that when selected, does not bring up Single Listing or Multiple Listing to choose from. Because of this I cannot create any listings with variations. On newer android tablet using Brave browser.