cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Label glitches - Is anyone else seeing this

This glitch with the QR codes placed next to the shipping address and in the bottom right hand corner of the label (see below ... addresses, zip, and tracking number redacted) appeared out of nowhere about a month ago. I thought it would get fixed but it's still there. Is anyone else seeing this? I've tried everything I could think of (different browser, etc.) and can't get rid of it without laboriously using a photo editor to brush them out. 20220831_081211.jpg

 

Message 1 of 14
latest reply
13 REPLIES 13

Re: Label glitches - Is anyone else seeing this

There are a few issues we are still waiting for fixes on for over a month now.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 2 of 14
latest reply

Re: Label glitches - Is anyone else seeing this

Months later on this one and still not fixed.

Message 3 of 14
latest reply

Re: Label glitches - Is anyone else seeing this

Because it is not a glitch. 

Message 4 of 14
latest reply

Re: Label glitches - Is anyone else seeing this

@ltgrtaylor 

"Because it is not a glitch. "

 

Agreed.  It is another eBay method to "enhance the selling experience."

 

Do we feel enhanced yet?

Message 5 of 14
latest reply

Re: Label glitches - Is anyone else seeing this

Another mentor is the one that helped me fix my label issue.  Let's see if @rfmtm  has time to pop in.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 6 of 14
latest reply

Re: Label glitches - Is anyone else seeing this

@ltgrtaylor  What OS, Browser, and printer model are you using?  Is your browser set to open PDF files with Adobe or some other reader?

Message 7 of 14
latest reply

Re: Label glitches - Is anyone else seeing this

Win10. I've tried Firefox, Explorer, Chrome... same on all. I save all my labels as a .PDF Foxit is my primary reader. I've been buying labels the same way for more than 10 years. Suddenly this glitch appears out of nowhere and won't go away.

Message 8 of 14
latest reply

Re: Label glitches - Is anyone else seeing this

eBay said that is the new label format so it's not a glitch

Message 9 of 14
latest reply

Re: Label glitches - Is anyone else seeing this


@aproudparent2010 wrote:

eBay said that is the new label format so it's not a glitch


Nope.  We have had the new label for awhile now.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 10 of 14
latest reply

Re: Label glitches - Is anyone else seeing this

TBH, I'm not sure I understand why those QR codes are bothersome. Whether the post office uses them internally or not, I don't know but for tracking, it's the bar code that is scanned and works just as it always has. 

albertabrightalberta | Volunteer Community Mentor
"I can explain it to you, but I can't understand it for you."

Message 11 of 14
latest reply

Re: Label glitches - Is anyone else seeing this

I misunderstood, I thought the QR code was obscuring or interfering with something else on the label.   The QR is nothing new, UPS and FedEx already are using them, and USPS is now doing the same.  The advantage of the QR code is that besides holding additional information it has built in error correction, which can recover the data even from a damaged label.

 

Message 12 of 14
latest reply

Re: Label glitches - Is anyone else seeing this

So you guys are all saying that this is now the "normal" USPS label format for buying shipping through eBay? I just thought it was very weird looking. I've been buying and selling online for many years and have never seen a label look like that:  why are there 2 QR codes? Also, they are far tinier than the typical QR label code, and I've never seen them located in the far lower RH corner or jammed close to the mailing address (disrupting the left label border) like they are in this one.

If all you guys are saying this is what the label is supposed to look like (and has been for the past few months), then I'll quit being concerned about it.

Message 13 of 14
latest reply

Re: Label glitches - Is anyone else seeing this

Yes, it is the new norm and all third party postage providers are adding it per USPS guidelines.

QR codes comes in many flavors and levels of error correction capability, all that factors that affect size and look.

Message 14 of 14
latest reply