Issues with Calculated First Class Package Listings that I have 14oz - 16oz

[2ndchancegoodies]

It seems that any of my listings that I am using calculated first class package that i have weighted between 14 - 16 oz are showing issues with my listing that the shiping is calculated instead of listing the price. If I change my listing to 13oz or below then it fixing the listing so show shipping amount. This started happening I am guessing after the postage charge that changed last night. Anyone else experiencing this issue? issue highlighted in pic below

[trustblue127]

Related shipping issue:  Cant print international label.

Get this message

we are having a problem printing your lablel

[thingsbotholdandnewllc]

Hello,

Mine is doing the same... cannot ship is what the customer is seeing when they try and purchase an item. Do not see a fix though.

[partial*eclipse]

There have been several posts today related to these two issues (calculated shipping for FC packages over 13 ounces and international).  Apparently related to today's change in USPS postage rates.

The eBay shipping calculator defaults to showing the retail postage cost.  The maximum weight for a First Class package sent at retail rates is 13 ounces; there is no rate for 14 - 16 ounces.  Before today, eBay's shipping calculator would deal with this by just  plugging  a value of $6.65.  That bit of programming seems to not be working any more.   You could either wait for the programmers to wake up, or edit your listings to enter a flat price for shipping those packages. 

[Anonymous]

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@2ndchancegoodies wrote:

It seems that any of my listings that I am using calculated first class package that i have weighted between 14 - 16 oz are showing issues with my listing that the shiping is calculated instead of listing the price. If I change my listing to 13oz or below then it fixing the listing so show shipping amount. This started happening I am guessing after the postage charge that changed last night. Anyone else experiencing this issue? issue highlighted in pic below

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Hi everyone, I just wanted to share that we are working on this issue. Check out our eBay For Business announcement for more info. Additional details will shared as soon as they are available!

[theoilman_62]

I am not on Facebook (nor will I every be) so I can not read the "ebay for business announcement" is there another way to read what is going on with this shipping problem?

[partial*eclipse]

It's finally on the Community Announcements board:

https://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=pastlifecollectibles&ftab=AllFeedbac...

[petunia13]

Oh! Thank you! I will try this...I did not see their post, I'm new to checking these forums out, but am happy I know now, I have a lot of questions for some of these smart Ebay people! ; )

[kclim0828]

i had to use USPS direct label print for package 1-2 pounds.

ebay site label print does not work for first class internatinal.

[buyselljack2016]

@theoilman_62

@2ndchancegoodies,  @kclim0828,   @petunia13

https://community.ebay.com/t5/Announcements/Issues-with-eBay-Labels-Impacting-Some-Domestic-and/ba-p...

[Anonymous]

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@2ndchancegoodies wrote:

It seems that any of my listings that I am using calculated first class package that i have weighted between 14 - 16 oz are showing issues with my listing that the shiping is calculated instead of listing the price. If I change my listing to 13oz or below then it fixing the listing so show shipping amount. This started happening I am guessing after the postage charge that changed last night. Anyone else experiencing this issue? issue highlighted in pic below

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Hi everyone, just wanted to provide an update that we've resolved the recent issue with Domestic and International First Class labels. Thank you so much for your patience while we worked to get this fixed. See our recent announcement for more info!