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Issue with variation listing pictures

Ive noticed a new issue with all listings that have multiple variations. When you select the variation instead of instantly displaying the correct picture like normal the page will briefly scroll all the way back to the main display pic for the listing for a brief second. While this isn't a critical glitch it does create a jarring shopping experience especially if someone is scrolling through the different variations as it will roll back to the first picture every time. This glitch started happening sometime earlier this week. I have tested this on multiple listings and it does affect all of them. I have also tried multiple browsers. This does not appear to affect mobile.

 

Message 1 of 21
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20 REPLIES 20

Re: Issue with variation listing pictures


@discount_desperado wrote:

Ive noticed this issue as well. Not all listings with variations seem affected but some are. Not sure what the reason is. I took a video capture to show an example of the issue. I can see how it could turn some buyers off someone's listing with all of the constant picture flickering. Video link below

 

Variations flickering on ebay (youtube.com)


Hi kyle@ebay - another video for the help ticket (if needed).

Message 16 of 21
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Re: Issue with variation listing pictures

Something else I noticed that might help figure out the issue. Some people have said that they have only noticed this on certain browsers or certain listings. I believe that might not be the case. This bug only activates if all Variation attributes are selected. For instance if you have Tshirts with Size and Color options you have to select an option in both categories for the bug to activate. If you only have one attribute variation in the listing then it will activate by default. I will attach a video below to demonstrate.

 

https://www.youtube.com/watch?v=AyunGj4m8yY

 

So I would ask anyone who didnt notice this bug on certain browsers to go back and make sure they selected options from all variations on the listings that they tested

Message 17 of 21
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Re: Issue with variation listing pictures

@totally_rad_movies 

@discount_desperado 

@wastingtime101 

 

I just checked a couple of my variations listings and they appear to be working as they should. Can anyone confirm?

Message 18 of 21
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Re: Issue with variation listing pictures

Will check again later today to make sure, but for now it's working @mcdougle4248 .

Message 19 of 21
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Re: Issue with variation listing pictures

@wastingtime101 

 

Awesome, thank you for checking!

Message 20 of 21
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Re: Issue with variation listing pictures

Any time. 👍

.

Message 21 of 21
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