05-06-2021 09:08 AM
Last week several pages of icons showed up out of nowhere in my messages and I cannot get rid of them. Now I cannot access the unread messages to respond to customers. On a side note I can no longer navigate to my selling page from the main page, what happed to the links?
05-06-2021 09:44 AM
What browser (or app) are you using? Desktop or mobile?
Have you tried another browser to see if that works any better for you?
General advice regarding message problems:
If you are using a mobile browser, try using the eBay app or else request the desktop site version of the page with your mobile browser. Or try another browser.
Details about requesting the desktop site version of the page in various browsers can be found here:
If you are already using a desktop browser, try a different link such as this link to messages from members:
https://mesg.ebay.com/mesgweb/ViewMessages/0/m2m
If all else fails, try reading your messages on ebay.ca instead of ebay.com.