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Shipped item broken by USPS

I mailed a fancy resin toilet seat to my customer. I say it was well protected and customer agrees, but was broken in several places. this is a hard plastic item made to hold large bodies sitting on it. Are there seller protections for the seller or ...

Returns

When eBay requests that the customer return the products to you, what should you do with them?

User avatar by Pathfinder
  • 81 Views
  • 7 replies
  • 0 helpful

Resolved! Ebay buyer protection ' we got you covered'

Purchased a horse trailer living quarters , ad said as new , I removed some diamond plate panels and it had been wrecked down most of the side . Seller intentionally decieved me . I met every requirement for buyer protection . Ebay did nothing. I los...

User avatar by Rising Star
  • 90 Views
  • 13 replies
  • 0 helpful

Shipping Label Overcharge?

While reviewing my recent transactions, I noticed the shipping price a buyer paid is much lower than what I paid for the label. Please see attached screen grabs (original listing + order details). The buyer paid only $4.84 compared the the $10.21 I p...

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Well, this is a new eBay selling tip urban myth for me.

Just when you think you've heard all the eBay selling tip urban myths, I stumble upon a new one. I came across this on social media from a seller trying to generate more sales: "So I’m trying the theory of buying something on eBay to generate more sa...

Fraudulent purchases sent to a fake/different address

Hi, hope I can get some clarification here! I had two items (two iPad for excess of 900 dollars each) purchased that were NOT authorized by me, and I need to know how to progress, if I can at all. I had two credit cards on file with my eBay account (...

Help identify this Vera Bradley pattern

Help identify this Vera Bradley pattern! Ever since Vera Bradley removed their Pattern Archive from their site, I can’t always identify older patterns easily. This pattern is older…the bag was MADE IN THE USA, so that gives you an approximate range...

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