that's like telling a person that's bought the new Tesla and it doesn't turn on and drive and the solution being well try and walk the journey
If you bought a new Tesla and you complained that you could not start it because the Tesla app on your phone did not work, and someone told you that you could start your car without using the app by using a browser instead, that sounds like it might potentially be a useful piece of information.
After all, no one on a discussion board is offering to fix your car or your app for you.
If you were being advised to walk to San Jose to submit your bid to eBay in person because the app was not working, then your analogy would be more applicable.
