eBay

boomer1967 · ‎03-12-2021

trying to use the seller hub and my drafts. I have drafts I have recently used and I am trying to copy them to make more auctions and I keep getting an error message.

bimm_corp · ‎03-12-2021

Try this. Refresh the templates page. Then try to copy a template. When you get the error message, just close the error, then refresh the page again and see if the copy is there. Works the same way for drafts.

It's also worth noting that you get only 50 templates. If you try to copy over the limit it just won't work. HTH.

urban_picker · ‎03-12-2021

It's been going on for 2 full days now, I called it in this morning and "they are working on it".

boomer1967 · ‎03-12-2021

Thanks I have tried that and I have no where near the amount of templates allowed.

millauctionhouse · ‎03-12-2021

i am having same issue emailed customer support they said they are aware and working on it. sigh

0dusk0 · ‎03-13-2021

And me too for a couple of days. Please fix!

sjw241 · ‎03-13-2021

I’ve called everyday since it’s not working. Get told the same thing, they are aware and working on It.
they forced me to stop using turbolister and now can’t provide their owner listing tool yet we pay more and more fees to eBay. Pretty annoying.

bimm_corp · ‎03-13-2021

@boomer1967

>Thanks I have tried that and I have no where near the amount of templates allowed

This morning I didn't have any problems with templates, but could not get copying drafts to work. New workaround for both is to go to a scheduled or ended page, right click on the drop-down box and click on "List similar". Edit this item entering the info for the item you want to list. When complete, if you want to save it as a draft, click on "Save as draft" at the bottom. If you want to save as a template, click on "List Item" and at the next box click on "Create template" and then "Save template". It's a good idea to take a quick check on your Active items to see if it's been listed, but I did not have that problem.

A real PITA, thanks to eBay's inept programming, but it works for me. Don't count on eBay getting this fixed anytime soon.