The eBay Community

Need Advice Regarding A Problem Buyer

Hello. I've been selling on ebay for more than 20 years, and I never accept returns. I always give extremely detailed & accurate descriptions of my items and plenty of photos so that buyers know exactly what they're purchasing. I have 100% positive f...

Buyer Treatening

Hi everyone, I am having a problem with a buyer. He bought an item, a trinket box, and he wants a return. I believe he doesn't want to pay the shipping costs because he alleged that the item is "damaged". In this case, I have to pay for it. I started...

Seller no response

For week I have messaged Newegg, a big seller on ebay. I have a question on product description but never receive an answer or reply. Should I just move on to another seller I can trust?

Seller is a Liar and Cheat

A week ago I reported a seller for sending my purchase to the incorrect shipping address. I even called the USPS and was told that the item was delivered to the address on the package-- but that it wasn't addressed with my correct address. Therefore,...

Automatic checkout

I just won 2 items that I bid on from the same seller. I sent the seller a message asking him to please combine the USPS ground shipping which came to $15.92 for 2 boxes of Leaf football cards with 10 cards in each box. He never answered me and then ...

A great shipping week? Anomalie?

I’ve recently had more sales going to HI & Ak than ever before. I’m in Northern WI and most packages are delivered within a respectable 5 days. Customers and I are happy with that. Not sure what parallel universe I’m living in this week, shipping has...