02-10-2023 11:33 AM
I have noticed that in the past week the 'sell similar' tool hasn't been working. I normally have two types of variations and attributes: length and pattern/colour. Any time I try to copy an existing listing to create a new one, the length stays but all of the colour/patterns disappear. I have tried a different computer and also checked that the page is fully loaded etc but this seems to be an ongoing issue and it's so frustrating as it's taking me a LOT longer to list items. Has anyone else reported this?
Also, the box where they suggest item specifics doesn't seem to be working and is actually more hindering me from building listings as each time I try to save, it tells me I have errors or missing item specifics when in fact they are all ticked/ filled in.
I usually have large group listings which I then split down into individual listings too so that the product is more likely to get found. So these issues with the 'sell similar' tool are rather holding us back.
02-10-2023 11:43 AM
I've noticed that when you sell similar over and over, especially from older listings, especially from variations you can run into those types of errors. Sometimes sell similar carries in too much old data that can cause issues.
My suggestion is to create a brand new listing for a fresh start, then when you sell similar do it off that new listing instead of an old one.