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Glitch with Best Offer

I made a Best Offer for a quantity of 2 items.  The offer was automatically rejected, so I attempted to make a higher offer and got this message from eBay.  

"Sorry, you are not allowed to purchase this item. This item is only available to buyers who have not purchased 2 or more items from this seller in the past 10 days."  

 

I have not purchased anything from this seller.  This glitch prevents buyers from making a second offer.  

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