01-03-2021 07:41 AM
I keep getting this prompt at random times while using eBay. This forces me to answer a security question and then enter a code sent to phone/email. I have not cleared cookies or used a new browser, and I haven't even logged out. Not sure how it improves security. Wouldn't it make a lot more sense to do two factor auth just once at the time I log in?
I found an old discussion thread
I don't expect eBay to fix anything. Just posting out there for other poor souls affected by the same hurdle.
01-03-2021 09:58 AM
Are you using a VPN or an unfamiliar network?
eBay may have reason to suspect that someone unauthorized has gained access to your account, and may be attempting to verify it is actually you.
See if there are any unrecognized sessions here:
https://signinalert.ebay.com/sgninalrt/sessions