08-02-2022 06:46 AM
EVERYTIME I TRY TO GET ON TO MY EBAY IT GOES TO PICKING BUSES OR SHIPS AND ASKS ME IF I AM HUMAN.HAVE NOT BEEN ABLE TO GET ON TO MY EBAY.IS ANYONE ELSE HAVING THIS PROBLEM??
08-02-2022 06:53 AM
It seems some are having browser issues (Me included) for some features.
Try using another browser to see if that might allow you to get on Ebay.
For me i use two different browsers for the last couple of weeks because of certain features that only update on one of them. Every time i switch (Browsers PC), it will prompt me the same ships and busses but allows me to proceed.
08-02-2022 09:02 AM
Typically that challenge occurs when the browser has no cookie saved from a previous eBay session, or when using a different IP-address.
Have you changed anything about your setup lately? New browser, or new privacy settings or software? Using a VPN or hotspot?
Make absolutely sure you are using the correct password. Using the wrong password will cause you to keep getting challenged (though that is not the only reason for such challenges).
Try another browser altogether or a private or incognito browser window.
Preferably the latest version of a browser you have not used before, with default settings and no add-ons installed.
Or try signing in using the eBay app.
Try using a different link to sign in, particularly if you are using an old bookmark to sign in.
Since you seem to be signed in to your account in the community pages, try using the link to your My eBay page located under your icon in the upper right corner of the community pages.
In some cases you may be able to avoid a Captcha loop by signing in using a social media account if you have previously linked a Google, Apple or Facebook account to your eBay account. If you can sign in using the app, you can use that to link a social media account to your eBay account.
If you are able to sign in using the eBay app, you may be able to break the sign in loop by changing your password using the app. Then sign in using the new password on your desktop.