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Feedback won't update after leaving feedback

seller hub shows awaiting feedback, I have left positive feedback. After it has been left, eBay does not update and still shows it hasn't been left yet. I have gone back to leave feedback again. eBay say's feedback has been left but it still shows up as awaiting feedback. 

Also overview in seller hub has not updated in 3 days almost like it is frozen. I have logged out and back in refreshed pages cleared cache and tried on mobile app with same results 

Message 1 of 22
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21 REPLIES 21

Re: Feedback won't update after leaving feedback

This all is happening to me as well...

Message 16 of 22
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Re: Feedback won't update after leaving feedback

I have the same problem, I hope Ebay can fix it.

 

 

Message 17 of 22
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Re: Feedback won't update after leaving feedback

Same here, when leaving feedback for sellers. Interestingly, I've left some feedback for buyers recently, and I didn't have the problem. But two items I bought are still showing the "gray pencil" icon even though I left feedback days ago.

 

Not sure why this has gone on for so long. I've worked in IT/programming and this one doesn't seem like it should be rocket science to fix.

Message 18 of 22
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Re: Feedback won't update after leaving feedback

Yes, It's 22 April and I've had the same problem for several days.  It's very confusing for those of us who buy in volume and cannot simply remember which sales/purchases we've left feedback for. ebay please look into this, it's been going on for too long.

Message 19 of 22
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Re: Feedback won't update after leaving feedback

Funny how eBay can immediately solve any issue that directly makes them money - yet, everything else gets ignored and is allowed to stay broken for weeks/months.  

Message 20 of 22
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Re: Feedback won't update after leaving feedback

Over a year later and I'm having this problem too... but just in the APP. Under Selling - Sold - Awaiting Feedback to Buyer it says 120, but every one of them errors out. I leave feedback for the whole order the minute I see it come in, because you can't leave anything negative for buyers anyway, and on Buy It Now they've already paid. Updating the list doesn't help.

Screenshot_20230628_101420_eBay.jpg

Message 21 of 22
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Re: Feedback won't update after leaving feedback

I'm having a similar issue. eBay is telling me to leave feedback for my buyers which typically would have automatically been left for the buyer.  Also have a revision that was made two days ago which is not being reflected. 

Message 22 of 22
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