cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Estimated Delivery Dates wrong since May

I've been trying since the beginning of May to have my estimated delivery dates fixed on all my listings.  Every time I contact eBay they tell me that they have sent in a "ticket" to IT, and that IT is aware of my situation and that I am considered a "high priority" and to be patient.  I have a three day handling time that I have never changed.  

I need help!  Contacting the agents does nothing...is there anyone that I can contact that can really look into this for me?  As of today, my EDD show August 2-9 to my own zip code - so please don't remind me that I need to take in account any shipping delays.

Has anyone experienced their EDD being so wrong?  I have posted help on the Community Board and no one was able to help me.  Another issue is that things that I sell today show that I should ship them by August 1.

Please help!

Message 1 of 2
latest reply
1 REPLY 1

Estimated Delivery Dates wrong since May

I'm one that believes in "trying" things to cure this kind of problem.......and maybe you have....but I would revise ONE listing, one thing at a time.......

 

Remove Local pickup

Revise handling time to 1 day  (put a huge price on it so no one will buy, if necessary).........

 

Give each"try" a couple of hrs to see if that changes things.

 

I checked mine & another seller's  listings.....with one day handling and they are ok.....

 

That said, supposedly ebay adjusts estimated time according to your "history".......but I assume your items haven't taken that long to be delivered. 

 

 

Message 2 of 2
latest reply