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Error message when attempting to create shipping label USPS first class package

I'm trying to create and print a USPS first class package shipping label.  After entering the weight and dementions I click on buy shipping label and after a few second I get a "were sorry there was an error". Over and over I get the same error. Anyone have any suggestion?

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Error message when attempting to create shipping label USPS first class package

What weight are you entering?  For a first class package, the weight cannot be more than 15 ounces.

disneyshopper
Volunteer Community Member

Message 2 of 4
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Error message when attempting to create shipping label USPS first class package

I entered 12oz. It's a padded 10x7 envelope. With the items inside its 2" thick

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Error message when attempting to create shipping label USPS first class package