03-12-2022 01:49 PM
Why am I getting emails every time I sign into Ebay? I never got these until a few weeks ago. I tried going to my account setting and even chatted on ebay to no avail. Any suggestions? Thanks.
03-12-2022 06:30 PM
Moved from Share Community Platform Feedback to Share eBay Technical Issues.
03-12-2022 06:56 PM
Are you referring to the "New sign-in activity" messages?
eBay has begun sending such messages for each sign-in from an unrecognized browser. Unrecognized just means that the browser has no cookies from a previous sign-in to that account, or the IP address does not correspond to a previous sign-in.
I do not think there is a way to disable those messages.
If you are routinely erasing your browser cookies, or changing your network address, you can expect to receive such messages when you sign in again.
Do the browser, location and time correspond to your own sign-in activity? If so, you can ignore the message.
Keep in mind that the location may not be precise; it may correspond to the location of the network rather than your actual location. Browser information may not always be available.
If you do not recognize the location, time or browser, and you suspect that someone else may have gained access to your account, you may want to change your eBay password.
11-28-2024 09:49 AM
I get these too and they are really annoying.
Its every time I use the PC.
If its because I don't accept, or clear, Cookies, that's bad policy.
We don't want to be tracked.
We should be able to just register the devices we usually use to access E-Bay, or any other platform.
11-28-2024 09:55 AM
eBay uses cookies to determine if you have signed in to the eBay account using that browser before. If you erase or block your eBay cookies, eBay will consider your browser or device as "unrecognized", and you will have to go through verification and receive an email.
11-28-2024 10:32 AM
Hi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.