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DNS failure

www.ebay.com shows "Service Unavailable - DNS failure The server is temporarily unable to service your request. Please try again later." and a number that changes every time you reload the page (example: Reference #11.3f15e8ac.1598791252.b98813a ). This only happens on the www prefix of the ebay.com domain name. Community.ebay.com is OK, pages.ebay.com is OK, www.ebay.ca is OK, but not www.ebay.com

This problem seems to be strangely intermittent.

Message 1 of 22
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1 BEST ANSWER

Accepted Solutions

Re: DNS failure

Hello,

 

We were alerted to this outage this morning, and the team  here jumped right on fixing it. It appears things are back up and working again. Thanks for letting us know and reporting on the issue! 

 

Rebecca

 

Edit: This was a widespread outage, and not specific to eBay. https://www.google.com/amp/s/amp.cnn.com/cnn/2020/08/30/tech/internet-outage-cloudflare/index.html

Rebecca,
Director of eBay Community

View Best Answer in original post

Message 19 of 22
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21 REPLIES 21

Re: DNS failure

There seems to be a major problem with CenturyLink and widespread internet problems at many sites:

 

https://downdetector.com/

 

 

Message 2 of 22
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Re: DNS failure

Yeah Im getting the same myself also, can access any other webiste no issues error i get is :-

 

Service Unavailable - DNS failure

The server is temporarily unable to service your request. Please try again later.

Reference #11.b4a71002.1598791921.1d61ab83

 

This is for ebay.co.uk

Message 3 of 22
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Re: DNS failure

same here

Message 4 of 22
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Re: DNS failure

Me too! DNS Service Unavailable. Is this an eBay issue or an internet issue? Other websites seem ok. Has anyone been able to contact eBay? I tried and have no success. It would be nice to know what is going on.

 

 

 

Message 5 of 22
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Re: DNS failure

Same issues here. Can get obviously onto community board, but not my home page. Cannot ship or list. Would like to know what is going on.

 

Message 6 of 22
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Re: DNS failure

An overview of ongoing internet provider issues:

 

https://app.fing.com/internet/outages

 

 

Message 7 of 22
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Re: DNS failure

You can't even talk to a person anymore to report or ask about anything. Right now I can't even get to their contact and help information. Very upsetting. I can't list anything, the important things are not accessible.

If anyone knows what is going on please post something.

 

Message 8 of 22
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Re: DNS failure

I have Comcast,  xfinity, same issues.

 

Message 9 of 22
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Re: DNS failure

I’m with COX in Las Vegas . Same issue. DNS failure.  

Message 10 of 22
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Re: DNS failure

Having DNS failure too.

Message 11 of 22
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Re: DNS failure

DNS failure as well.  I tried a dozen other sights and Ebay is the only one i'm having the problem with.  cant load the page to contact Ebay or anything but the community pages.  so what?...  we can't list, ship,  purchase, or make sales with no explanation or solution?

Message 12 of 22
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Re: DNS failure

Is ebay aware of the problem?  I have a bunch of listings ending this evening, and if nobody can bid on them, that hurts ebay just as much as me.  There's no way of contacting them...

Message 13 of 22
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Re: DNS failure

Your post at 6:53; Mine at 6:59- no problems here (using old internet explorer, windows 7 and Spectrum

Message 14 of 22
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Re: DNS failure

If you look at the site in message 7, looks like 3/4 of US is down.......in south central PA......we're ok now......can get to ebay listings, etc........

Message 15 of 22
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