Hi! We list quite often (roughly 20-30 or more listings per week day), on/through the eBay webpage and we have been having the same issue for the last two weeks or so. When inserting a custom template, such as our business policy template, it no longer pasts where the cursor is, or where we were last typing. It now pastes in the very first line of our description, which has been messing up our fonts, titles, sizing, etc. and takes us extra time to fix. While we understand this isn't a huge issue, it is fairly inconvenient.
Is this a new eBay update that it does this? Is there a setting we can fix?
Highlighted in the image are the template button we are referring to as well as the template inserted. The generic text was typed before inserting the template.
Any help would be appreciated.
